Marvel Rivals team quickly reverted controversial mid-season derank
Marvel Rivals and the Power of Player Feedback: A Success Story
A recent event surrounding Marvel Rivals showcases the importance of developer responsiveness to player feedback. The developers initially announced a controversial partial rating reset for all players. This decision, understandably, sparked significant negative reaction from the player base. Many players voiced concerns about the added grind required to regain their previous ranks and associated rewards, a significant commitment of time and effort for many.
However, the Marvel Rivals team demonstrated impressive agility. Within 24 hours, they reversed the decision via social media, confirming that player ratings would remain unaffected following the February 21st game update.
This swift response highlights the crucial role of open communication and active listening in the success of a live-service game. The Marvel Rivals team's proactive approach stands in stark contrast to the failures of other games that have suffered due to poor communication and a lack of engagement with their communities. Their willingness to adapt and correct course based on player feedback is a commendable example for other developers to follow.
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