RCM

Case mapping with RCM! RCM seamlessly integrates with RecoveryConnect® and MRS web apps for enhanced operational efficiency.

Permissions Walkthrough - https://youtu.be/rW0rJGe0Wr8

Privacy Policy - https://mbsicorp.com/privacy/

Empower your field agents with real-time repossession assignment data through RCM. Accessing case information on the go allows agents to reduce risk, prevent wrongful repossessions, and instantly update asset status to On Hook. Once marked On Hook, agents can proceed with the asset recovery process at a time that’s both safe and convenient.

RCM mapping enables drivers to scan custom icons for streamlined address runs, one-tap status updates, pickup location settings, and increased unit recoveries. Easily create and save filters to focus your map view on what matters most to your agency. Each asset recovery form captures condition details and images, automatically generating a Condition Report that gets submitted directly to the client.

With RCM, you can:

• Customize map icons (Pro feature)
• Mark collateral as On-Hook with a single tap
• Streamline the Asset Recovery process for fast condition reporting, photo capture, and personal property logging
• View real-time case data and addresses
• Quickly search your map view (Pro feature)
• Save “Favorite” cases for instant access
• Filter cases to streamline address runs
• Update case statuses with one tap
• Auto-generated geo-updates
• Manage your To Do list and generate quick condition reports for recovered units

Need assistance with RCM? Our dedicated support team is available around the clock. Submit a request via our Contact Us page or visit us online at https://mbsicorp.com/contact/

What's New in Version 3.0.33

Last Updated: October 2, 2024

Accept Cases on Mobile
Exciting Update: Users can now accept cases directly from their mobile devices!
Easily Accept or Decline cases from the NEW CASES section on the home screen
Use long press to multi-select multiple cases at once
Filter or search by client, case type, date range, or accepted status
All actions are logged in the case History for full transparency